Returns & Exchanges
At Spade & Co, we strive for complete customer satisfaction with our high-performance electronics. If you are not entirely satisfied with your purchase, you can return your item in its original condition within 30 days of delivery.
Initiate Your Request
Log into your Spade & Co account or visit our online returns portal to submit a request using your order number and email address.
Prepare the Package
Carefully pack your device in its original packaging, including all cables, manuals, and accessories to ensure a full refund.
Attach Shipping Label
Download and print the prepaid return shipping label provided via email and securely attach it to the outside of your package.
Drop Off and Track
Drop off your package at any authorized carrier location and keep your tracking receipt; we will process your refund within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing