Frequently Asked Questions
Everything you need to know about your Spade & Co electronics.
What is the standard shipping time for orders?
Orders are typically processed within 1-2 business days. Standard shipping takes 3-5 business days within the continental US, and international shipping varies by location.
Do Spade & Co products come with a warranty?
Yes, all our electronic devices include a 12-month limited warranty that covers manufacturing defects and hardware malfunctions under normal use.
How do I return a product if I am not satisfied?
We offer a 30-day money-back guarantee. If you are not completely satisfied, you can return your item in its original packaging for a full refund, minus shipping costs.
Are your smartwatches compatible with both iOS and Android?
Absolutely. Our devices are designed to sync seamlessly with both iOS and Android platforms via our dedicated mobile app available on the App Store and Google Play.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and convenient checkout experience.
How can I track my order status?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.